Dispatching Mental Health Teams Instead Of Police To A 911 Call

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Kirby Jones, a clinical social worker with one of Durham’s Community Response Teams, talks with homeless men after giving them a tent, sleeping bags and food. The teams carry supplies, including those for first aid. Between 911 calls, they often check on people they know from previous calls or have heard need help.

Jay Price

Joining a national trend, the city of Durham, N.C. has been dispatching mental health teams and not police to some 911 calls. Going over this story was its writer, WUNC Reporter Jay Price, who joined WNCW on Feb. 15th. Jay said that we usually think of three kinds of first responders rushing to an emergency. They are police, emergency medical providers, and firefighters. Now on that list and growing on mental health professionals.