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Hurricane Relief Resources for Buncombe County, NC

October 15, 2024 at 12:34 PM EDT

Our running list of resources and services available in Buncombe County.


We are trying to keep this list current, and while deemed reliable, we cannot guarantee accuracy.

(828x1022, AR: 0.8101761252446184)

For now, Asheville street parking and parking in city-owned garages will remain free.

Buncombe and Madison Counties: Asheville Habitat’s New Disaster Repairs Program Aims to Support Uninsured and Underinsured Homeowners with Storm-Related Damage 
Low-income homeowners with storm-related damage who cannot afford repairs can apply. The Disaster Repair program aims to help low-income homeowners who are uninsured or underinsured. Disaster-related issues include trees, floods, roofs, hazards, and access.



Applications may be submitted on Asheville Habitat’s website here. Qualifying criteria for no-cost repairs include:



- Household income must be < 70% AMI (area medium income) based on your household size

- Damage must be storm-related

- Must live in Buncombe or Madison County

For questions about program requirements, call 828-251-5702.

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(1151x1399, AR: 0.8227305218012866)

Disaster Recovery Centers have opened to help with relief and recovery. The Buncombe County location is A.C. Reynolds High School at 1 Rocket Drive. The hours are 8 a.m. to 7 p.m. - Monday through Sunday. More centers will be coming soon. A chance to meet face-to-face with FEMA representatives and apply for assistance. Find a center nearest you at FEMA.Gov/DRC.

City of Asheville food and water distribution site locations:
Food and water distribution sites are open everyday. Please bring containers to refill water as some locations have water tankers. See updates here.

Sky Lanes Bowling Alley
1477 Patton Avenue, Asheville
7AM-7PM

Black Mountain Ingles
550 NC-9, Black Mountain, 28711
Noon-4PM

Swannanoa Ingles
2299 US 70, Swannanoa
7AM-7PM

Linwood Crump Shiloh Community Center
121 Shiloh Road, Asheville
9AM-7PM

Pack Square Park
70 Court Plaza
7AM-7PM

Buncombe County Sports Park
58 Apac Dr., Candler
7AM-7PM

Fairview Ingles
225 Charlotte Highway

Highland Brewing Company has become a community distribution hub. The brewery is partnering with several organizations to aid relief efforts and ensure resources reach people in need.
  • Beloved Asheville is storing essential supplies and coordinating volunteer drivers for delivery across the community 
  • Wine to Water, an international disaster relief organization known for its expertise in water purification, is conducting training on water safety and establishing water systems at the site 
  • World Central Kitchen
OPERATIONS STATUS – WATER & SEWER
Updated Oct. 23: Click here for information about the City of Asheville's water testing and other water-related FAQs

All of Buncombe County and the City of Asheville are on boil water notice. If possible, use bottled water for consumption or boil all water for drinking, cooking, and brushing teeth for at least one minute. Water can be used for flushing toilets, laundry, bathing, washing dishes at 170 degrees, and washing hands for basic personal hygiene but not for commercial food preparation. During bathing, please monitor small children to ensure they do not accidentally drink the water. Infants can be given sponge baths.

Call 828-251-1122 for billing questions.
Sewer emergencies should be reported immediately to 828 255-0061.

Black Mountain Water Supply update

Effective October 17, 2024, 6:00 pm - The Town of Black Mountain is issuing a Boil Water Notice for all Town of Black Mountain water customers due to loss of pressure in distribution system pipes and levels of turbidity (particles) in the water. If you receive this message, you are under a Boil Water Notice.

A Boil  Water Notice means there is contamination due to impacts from Hurricane Helene including the potential for untreated water in the distribution system from pipe breaks and levels of turbidity that exceed Safe Drinking Water Act standards initially used to restore water pressure. Your water may look cloudy and/or have a chlorine odor.

IT IS REQUIRED FOR CUSTOMERS TO VIGOROUSLY BOIL TAP WATER FOR ONE (1) MINUTE BEFORE CONSUMING IT. 
https://www.townofblackmountain.org/