Hurricane Relief Resources for Henderson County, NC
October 15, 2024 at 11:51 AM EDT
We are trying to keep this list current, and while deemed reliable, we cannot guarantee accuracy. For resources not specific to Henderson County view our article here.
Current City of Hendersonville Updates can be found here.
(1151x1399, AR: 0.8227305218012866)
*A FEMA Disaster Recovery Center is now open at 2111 Asheville Highway in Hendersonville. A disaster recovery center is a temporary office that FEMA sets up after a disaster. Individuals can go there to meet with FEMA staff face-to-face and apply for federal assistance. The Hendersonville Center will be open daily from 8 to 7 with NO appointment is necessary.
Henderson County Emergency Information
As of Saturday 10/12/2024, 100% of the City’s water system has been sampled and confirmed as safe to drink from damage caused by Hurricane Helene. Some areas may be operating at a less-than-normal water pressure. The City of Hendersonville is aware of this and is working diligently to restore water pressures to that of pre-Helene condition. For updates, including System Pressure Advisories not related to Helene, please refer to the City’s water alerts page by visiting www.hvlnc.gov/wateralerts.
Donation & Volunteer Information In the wake of Hurricane Helene, Henderson County has been overwhelmed by the generosity of our community and beyond. We are grateful for the outpouring of support in the form of physical donations, (water, food, supplies) However, due to the current needs of our relief efforts, we are no longer in need of physical donations.
We continue to encourage financial contributions. The Community Foundation of Henderson County has set up a special page for Hurricane Relief and Recovery, and donors may choose among funds specifically for Henderson County and the surrounding area, WNC recovery, and Lake Lure and Chimney Rock.
If you’re interested in volunteering, the United Way of Henderson County is managing our volunteers. If you already signed up on this page, they will be in touch with you soon.
How to Apply for Disaster Relief You can apply for disaster assistance at www.disasterassistance.gov.
Storm Debris CleanupHenderson County will provide free curbside storm debris to county residents. The county is working with a contractor to pick up all storm debris on DOT, municipal and private roads. The county is partnering with the municipalities within the county for this pickup service as well.
Emergency Contact InformationCurrently, the Henderson County EOC is open 8AM - 4:30 PM Monday-Friday.
Behavioral Health & Recovery ResourcesIn the aftermath of Hurricane Helene, many in our community are facing tough challenges. You don’t have to navigate this alone—support is here. If you or someone you know is struggling or in a crisis, help is available.
You can call or text 9-8-8, or chat at www.988Lifeline.org to reach a trained counselor who can provide support in a mental health, substance use or suicide crisis. Visit the Behavioral Health & Recovery Resources page for additional updates and information for support.
Hurricane Helene Well Water & Septic GuidanceOur Environmental Health Department has compiled information for residents on well water and with septic systems.
Soil & Crop Management Recommendations The N.C. Department of Agriculture has guidance and resources related to soil sampling and field management for individuals impacted by the hurricane.
Wellness ChecksThanks to the help of our community and the work of our first responders we've made great progress on wellness checks of people who were reported missing. If you have outstanding questions and concerns, please contact the Call Center at 828-771-6670.
Henderson County Travel - Frequently Asked QuestionsIf you are planning to travel to Hendersonville or anywhere in Henderson County post-Helene and have questions, please visit the Hendersonville Welcome Center website for the latest information.
Open Pharmacies The NC Board of Pharmacy has a running list of pharmacies in Western North Carolina that are operating and serving patients.
Traffic and Road ConditionsRoad closures are reported at Drive NC.
Travel is prohibited on U.S. Highway 74, U.S. Highway 64, N.C. Highway 9 or Grant Mountain Road beyond the area barricaded by the Henderson County Sheriff’s Office in the direction of Gerton, Bat Cave or Lake Lure. See Exemptions
Emergency AlertsThe public is encouraged to sign up for alerts from Henderson County Emergency Management (and partners) at: ConnectHC Alerts - Smart911 and download the Henderson County Sheriff's Office App.
Current City of Hendersonville Updates can be found here.
(1151x1399, AR: 0.8227305218012866)
*A FEMA Disaster Recovery Center is now open at 2111 Asheville Highway in Hendersonville. A disaster recovery center is a temporary office that FEMA sets up after a disaster. Individuals can go there to meet with FEMA staff face-to-face and apply for federal assistance. The Hendersonville Center will be open daily from 8 to 7 with NO appointment is necessary.
Henderson County Emergency Information
As of Saturday 10/12/2024, 100% of the City’s water system has been sampled and confirmed as safe to drink from damage caused by Hurricane Helene. Some areas may be operating at a less-than-normal water pressure. The City of Hendersonville is aware of this and is working diligently to restore water pressures to that of pre-Helene condition. For updates, including System Pressure Advisories not related to Helene, please refer to the City’s water alerts page by visiting www.hvlnc.gov/wateralerts.
Donation & Volunteer Information In the wake of Hurricane Helene, Henderson County has been overwhelmed by the generosity of our community and beyond. We are grateful for the outpouring of support in the form of physical donations, (water, food, supplies) However, due to the current needs of our relief efforts, we are no longer in need of physical donations.
We continue to encourage financial contributions. The Community Foundation of Henderson County has set up a special page for Hurricane Relief and Recovery, and donors may choose among funds specifically for Henderson County and the surrounding area, WNC recovery, and Lake Lure and Chimney Rock.
If you’re interested in volunteering, the United Way of Henderson County is managing our volunteers. If you already signed up on this page, they will be in touch with you soon.
How to Apply for Disaster Relief You can apply for disaster assistance at www.disasterassistance.gov.
Storm Debris CleanupHenderson County will provide free curbside storm debris to county residents. The county is working with a contractor to pick up all storm debris on DOT, municipal and private roads. The county is partnering with the municipalities within the county for this pickup service as well.
Emergency Contact InformationCurrently, the Henderson County EOC is open 8AM - 4:30 PM Monday-Friday.
- For emergencies call 911
- For routine non-medical requests contact our EOC Call Center at 828-771-6670 between 8 a.m. and 5 p.m. Monday-Friday or email helene-info@hcem.org.
- For Hendersonville Water & Sewer Customers - Call 828-697-3052 for city-related services and visit www.hvlnc.gov/helene for ongoing updates.
Behavioral Health & Recovery ResourcesIn the aftermath of Hurricane Helene, many in our community are facing tough challenges. You don’t have to navigate this alone—support is here. If you or someone you know is struggling or in a crisis, help is available.
You can call or text 9-8-8, or chat at www.988Lifeline.org to reach a trained counselor who can provide support in a mental health, substance use or suicide crisis. Visit the Behavioral Health & Recovery Resources page for additional updates and information for support.
Hurricane Helene Well Water & Septic GuidanceOur Environmental Health Department has compiled information for residents on well water and with septic systems.
Soil & Crop Management Recommendations The N.C. Department of Agriculture has guidance and resources related to soil sampling and field management for individuals impacted by the hurricane.
Wellness ChecksThanks to the help of our community and the work of our first responders we've made great progress on wellness checks of people who were reported missing. If you have outstanding questions and concerns, please contact the Call Center at 828-771-6670.
Henderson County Travel - Frequently Asked QuestionsIf you are planning to travel to Hendersonville or anywhere in Henderson County post-Helene and have questions, please visit the Hendersonville Welcome Center website for the latest information.
Open Pharmacies The NC Board of Pharmacy has a running list of pharmacies in Western North Carolina that are operating and serving patients.
Traffic and Road ConditionsRoad closures are reported at Drive NC.
Travel is prohibited on U.S. Highway 74, U.S. Highway 64, N.C. Highway 9 or Grant Mountain Road beyond the area barricaded by the Henderson County Sheriff’s Office in the direction of Gerton, Bat Cave or Lake Lure. See Exemptions
Emergency AlertsThe public is encouraged to sign up for alerts from Henderson County Emergency Management (and partners) at: ConnectHC Alerts - Smart911 and download the Henderson County Sheriff's Office App.